Tax Free Shopping

Every foreign citizen (non-EU citizen), who purchased goods with amount no less than 300 BGN, from stores entitled to a value-added tax refund, have the right to reclaim the VAT when leaving the country.

List of shops that offer Tax Free Shopping can be found HERE.


Conditions

  1. The shop assistant must issue an original invoice for the purchase and fill in a Refund Cheque for VAT reclaim containing information regarding the buyer and the purchased goods.
  2. The purchased goods are supposed to be for personal use only.
  3. When leaving the country the citizen must demonstrate that he’s exporting the goods unused and unaltered.
  4. The Custom’s Officer is certifying that by signing and stamping the Tax Refund Cheque and the enclosed original invoice.
  5. After receiving a stamp on his documents, the foreign citizen can reclaim the VAT amount from the Agent – E&S Tax services.

Deadlines

  1. The purchased goods must be exported from the EU (the country) within 3 (three) months of the invoice date.
  2. The foreign citizen must present the original documents to the Agent within 6 (six) months of the invoice date.

VAT Refund Points

Foreign Citizens may cash out their VAT refund at the Agent’s Refund points at the following addresses:

Bulgaria

  • Refund office of E&S Tax Services at Sofia Airport, Terminal 2 — after passport control,
    working hours: from Monday to Sunday from 8:00 to 16:00;
  • Change bureau International Currency Exchange (ICE) on 19A Alabin str. — between the Court of Justice and Macedonia Square,
    working hours: from Monday to Friday from 8:30 to 20:00 and
    Saturday, Sunday and the holidays from 10:00 to 18:00;
  • Change bureau “4Х” at Varna Airport;
  • Change bureau “4Х” at Bourgas Airport;
  • Refund office, Kyustendil, N 42.28375 E 22.71100 (against the Petroleum Base),
    working hours: from Monday to Friday from 9:00 to 18:00 and
    Saturday 9:00 to 14:00,
    contact number: +359 889 804868,
    contact number: +359 889 801007;
  • Refund office, Kapitan Andreevo Border point — Shipka Sped company,
    working hours: from Monday to Sunday from 0:00 to 24:00 (24/7)
    contact number: +359 882 839001
    ;
  • Office of E&S Tax Services, Sofia, 11A Slavyanska str.,
    working hours: from Monday to Friday from 10:00 to 17:30.

During the active winter season (20th of December — 31th of March) in Bansko:

  • Change bureau “OFFICE CHANGE”, 77 Pirin str. near hotel KAP HOUSE,
    working hours: from Monday to Sunday from 10:00 to 22:00
    contact number: +359 882 401905
    ;
  • Stragata, 4 Nayden Gerov str.,
    working hours: from Monday to Sunday from 10:00 to 22:00
    contact number: +359 886 162409
    ;
  • Hotel Perun, 2 Georgi Nastev str.,
    working hours: from Monday to Sunday from 10:00 to 22:00
    contact number: +359 884 259400
    .

North Macedonia

Exchange “GlobalEx” at:

  • Vasil Glavinov str. 3/1/1 lok. 9/1, Skopje;
  • Kej 13 Noemvri str. 1/1, GTC — Prizemje, Skopje;
  • Kosturski heroi str. 6/1-1 lok. 13, Skopje;
  • Saat kula, Petar Petrovic Njegos str. 12, Bitola.

    Working hours: from Monday to Friday from 8:00 to 20:00 and
    Saturday from 9:00 to 17:00.

Change bureau “Nov Milenium” in Strumica at Marshal Tito blvd., BB — GTC Global / 43,
working hours: from Monday to Friday from 8:00 to 20:00 and
Saturday and Sunday from 8:00 to 18:00.

Change bureau “Tobi” in Ohrid at 54, Turisticka blvd,
working hours: from Monday to Saturday from 8:00 to 18:00.

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