1. The purchased goods must be exported from the EU (the country) within 3 (three) months of the invoice date.
  2. The foreign citizen must present the original documents to the Agent within 6 (six) months of the invoice date.
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VAT Refund Points

Foreign Citizens may cash out their VAT refund at the Agent’s Refund points at the following addresses:
  • Refund office of E&S Tax Services at Sofia Airport, Terminal 2 before passport control

    Work hours: from Monday to Sunday from 8:00 to 16:00

  • Exchange bureau „4Х” at Varna Airport
  • Exchange bureau „4Х” at Bourgas Airport
  • Refund office, Kyustendil, 77 Tsar Osvoboditel blvd.

    Work hours: from Monday to Friday from 9:00 to 18:00 and Saturday 9:00 to 14:00

  • Office of E&S Tax Services, Sofia, 11A Slavyanska str.

    Work hours: from Monday to Friday from 10:00 to 17:30...

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  1. The shop assistant must issue an original invoice for the purchase and fill in a Refund Cheque for VAT reclaim containing information regarding the buyer and the purchased goods.
  2. The purchased goods are supposed to be for personal use only.
  3. When leaving the country the citizen must demonstrate that he’s exporting the goods unused and unaltered.
  4. The Custom’s Officer is certifying that by signing and stamping the Tax Refund Cheque and the enclosed original invoice.
  5. After receiving a stamp on his documents, the foreign citizen can reclaim the VAT amount from the Agent - E&S Tax services.
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